At Krossbirds, we aim to bring people together from all walks of life. Once you
create your profile, you can connect with others by browsing, messaging, or even
chatting via video calls. Our platform works by matching you with people based
on your preferences and interests, allowing you to interact in a safe and
respectful space. Whether you’re here for friendship or something more,
Krossbirds is all about meaningful connections in a diverse community.
Don’t worry, it happens! If you forget your password, just hit the “Forgot
Password” link on the login page, and we’ll send you an email with instructions
to reset it. You’ll be back in your account in no time. Be sure to pick a
password you can remember or use a secure password manager to keep it safe.
Upgrading your Krossbirds account brings a lot of perks! You’ll be able to send
unlimited messages, access advanced matching features, and make video calls in
high definition. Plus, premium members can see who’s viewed their profile, enjoy
an ad-free experience, and have better visibility for more connections. It’s all
about enhancing your experience and giving you more control over your
interactions.
Your peace of mind is important. If someone’s making you uncomfortable, it’s
easy to block them. Just go to their profile, hit the “Block” button, and
they’ll be blocked from contacting you. You can also report their behaviour to
us if it goes against our community guidelines, and we’ll take action to ensure
everyone feels safe.
No need to worry about your account expiring if you take a break for a few
months. Your Krossbirds account stays active as long as you need it. That said,
we do encourage you to check in occasionally, just to keep things fresh and
updated. If you don’t log in for a while, we’ll send you a little reminder to
pop back in.
Yes, you can pay for your Krossbirds membership via PayPal! It’s a simple,
secure way to manage your subscription and upgrade to premium. Just follow the
prompts when upgrading, and you’ll be all set.
Absolutely! We encourage you to upload high-quality images that really showcase
who you are. The better your photo, the more likely you’ll make a genuine
connection. Just make sure your photos follow our guidelines, and feel free to
use HD images to make your profile stand out!
Yes, we’ve got a friendly and helpful customer service
team available to assist you with anything you need. Whether you’ve got a
question about your account, need help with a feature, or just want to report
something, we’re here to help. Reach out, and we’ll do our best to resolve any
issue quickly.
We understand that sometimes things don’t work out,
however, we do not offer refunds under certain circumstances. If you run into
any issues with your membership, contact us, and we’ll review your case. Our
goal is to ensure you’re happy with your experience, and if something isn’t
right, we’ll make it right.